1. Understand the problem
Answer focused questions about what happened, one manageable section at a time.
From uncertainty to action
Understand your position. Know what to do next.
Leterli guides you through the information and evidence that matter, explains your current outcome, and gives you practical next steps and documents ready to use.
A clear path forward
How Leterli works
2. Gather what matters
See which evidence may help, why it matters and what is still missing.
3. Review your position
Receive a clear outcome, an explanation and your current Resolution Readiness.
4. Take the next step
Use prepared documents and follow one practical recommended action.
What you receive
More than a form to complete
A clear explanation
Understand your current outcome, why it was reached and what remains incomplete.
Documents ready to use
Preview, download, copy or email the documents prepared for your Resolution.
One next step
Know whether to add evidence, review a document, take action or return later.
Designed around you
Clear, transparent and easy to return to
Progress you can keep
Your changes save as you go, so you can leave and continue later.
Reasons you can review
Leterli explains why an outcome was reached instead of asking you to trust a black box.
Help when you need it
Support, privacy information and service limitations stay easy to find.
Private beta
Start with a supported problem
Leterli currently supports Flight Delay Resolutions for invited users. Check whether the Resolution fits your situation before requesting access.